Birdeye
Reputation and customer experience platform for local and multi-location businesses.
Contact for pricing
Serves: HVAC, Pest Control, Landscaping, Roofing, Electrical, Cleaning, Plumbing
Overview
Birdeye is a reputation and customer experience platform that helps local and multi-location businesses manage reviews, customer interactions and location-level digital presence from one system.
Best for
Home service businesses and multi-location operators that want centralized reputation and customer experience management.
Key features
- · Review management
- · Reputation monitoring
- · Customer experience tools
- · Multi-location management
- · Reporting
Mobile appMulti-location
Business needs
Trades served
Pricing
Contact for pricing · Contact for pricing
Birdeye uses quote-based pricing built around locations and deployed products rather than seat counts.
Screenshots
Product demo
Integrations
ServiceTitanJobberService FusionServiceM8HubSpotSalesforceQuickBooksGoogle CalendarGmail
Pros
- + Strong reputation focus
- + Designed for multi-location businesses
- + Location-based pricing approach
Cons
- – Pricing requires a quote
- – Broader suite may exceed the needs of very small contractors
Reviews
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Alternatives
AI-powered home service operating system for calls, jobs, payments, reviews and customer communication.
Contact for pricing